Shipping policy
At Lolak Boutique, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.
1. Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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In case of high order volume or unforeseen delays, processing time may be slightly extended. Customers will be informed accordingly.
2. Shipping Time
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Standard delivery time across India: 4–7 business days
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Remote or rural locations may take 7–10 business days
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Delivery timelines may vary depending on courier service availability and external factors.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your location and order value.
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We may offer free shipping on selected products or during promotional offers.
4. Order Tracking
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Once your order is shipped, a tracking ID will be shared via SMS or WhatsApp on 9037109008 or your provided contact details.
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You can use this tracking ID to monitor your delivery status in real time.
5. Delivery Issues
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If your order is delayed, lost, or marked delivered but not received, please contact us within 48 hours of the expected delivery date.
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Ensure that the shipping address and contact number provided are accurate to avoid delivery failures.
6. Incorrect Address / Failed Delivery
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Lolak Boutique is not responsible for delays or losses due to incorrect shipping details provided by the customer.
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If a package is returned due to failed delivery attempts, re-shipping charges may apply.
7. Damaged or Open Package
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Please do not accept packages that appear tampered with or damaged.
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In case of such issues, contact us immediately with photos or videos for resolution.
8. Contact Information
For any shipping-related queries or support:
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Phone / WhatsApp: 9037109008
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Brand: Lolak Boutique
We appreciate your trust in Lolak Boutique and strive to provide you with a smooth and reliable shopping experience.